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Privacy Policy
NewAtoms (operated by SHFTX Tech Private Limited, GSTIN: 07ABOCS5736K1ZO) values the privacy of every customer who shops with us across India. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights you have over it, in line with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
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What information do we collect? When you browse newatoms.com or place an order, we may collect your name, email address, phone number, shipping and billing address, and order/payment history. We do not store your full card or UPI credentials — payments are processed through secure, PCI-DSS compliant payment gateways.
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How do we use your information? We use your details to process and deliver orders, send order updates via email, SMS or WhatsApp, respond to customer support queries, improve our product range and website experience, and share relevant offers only if you have opted in.
Do we share your information with third parties? We share only what is necessary with our logistics/courier partners (to deliver your order) and payment gateway providers (to process payment securely). We do not sell your personal data to any third party.
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Cookies: We use cookies to remember your cart, preferences, and login session, and to understand how customers use our site so we can improve it. You can disable cookies from your browser settings at any time.
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Data security: We use industry-standard encryption (SSL/TLS) and access controls to protect your information from unauthorised access, alteration, or disclosure.
Your rights: You may request access to, correction of, or deletion of your personal data by writing to us at info@newatoms.com. We will respond within a reasonable time as required under applicable Indian data protection law.
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Grievance Officer: In accordance with the Information Technology Act, 2000 and rules made thereunder, you may reach our Grievance Officer at info@newatoms.com or +91 9999005913 for any privacy-related complaints.
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Is it safe to enter my card details on NewAtoms? Yes. All payments are processed via secure, encrypted, PCI-DSS-compliant gateways; NewAtoms never stores your card or UPI PIN.
Changes to this policy: We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised “last updated” date, so please check back from time to time.
For any privacy-related questions, write to us at info@newatoms.com or call +91 9999005913 / +91 9958575755. NewAtoms is a brand of SHFTX Tech Private Limited, registered office: F Floor, C No. 281/282/283, Kh. No. 443, Dabri Nasirpur Road, New Delhi, South West Delhi, Delhi – 110045, India (GSTIN: 07ABOCS5736K1ZO).